Privacy Policy

1. General Terms
By placing an order with KnitKnotBaggs, you accept our terms and conditions and policies. We reserve the right to update these terms from time to time, and any changes will take effect as soon as they are published on our website.

2. Ordering and Order Processing
When you place an order with KnitKnotBaggs, you will receive an order confirmation via email. We will process and ship your order as quickly as possible. Please note that all our bags are handmade, which may result in longer delivery times depending on demand.

3. Delivery
We offer delivery to most addresses. Delivery times can vary, but they are generally between 3-14 days. We ship all orders with reliable carriers to ensure that your bag arrives safely and in good condition. Any delays in delivery that are beyond our control (e.g., weather conditions or issues with the carrier) may occur.

4. Prices and Payment
All prices are listed in DKK. Payment is made online through our secure payment system. We accept most credit cards and payment methods. Once your payment is confirmed, your order will be processed.

5. Returns and Refunds
We offer a return policy for unused and undamaged items. If you wish to return an item, please contact us within 14 days of receiving your order. The item must be returned in its original condition and packaging. A refund will be processed once we have received and inspected the returned item. Return shipping costs are to be covered by the customer.

6. Warranty and Quality
All of our bags are handmade, and we strive to deliver products of the highest quality. If you receive a defective item, please contact us promptly so we can assist in resolving the issue.

7. Personal Information
We respect your privacy and store your personal information securely. We do not share your information with third parties without your consent unless necessary to complete a transaction (e.g., to deliver your order).

8. Force Majeure
We are not responsible for delays or failure to fulfill our obligations if caused by circumstances beyond our control, including but not limited to natural disasters, labor strikes, or changes in legislation.

9. Contact Information
If you have any questions regarding our terms and conditions, products, or other inquiries, feel free to contact us via email: knitknotbaggs.dk or through our social media channels.